Terms & Conditions

About Inncerts

Inncerts provides professional training and learning services covering areas including:

• Project Management
• Agile & Scrum
• Cybersecurity
• Cloud Computing
• Business & Leadership
• IT Service Management
• Enterprise Architecture
• ISO
• Quality
• Sustainability & Business Management
• Facility Management and related professional disciplines

Our current course portfolio includes PMP, CAPM, PRINCE2, SAFe, Scrum, CISA, CISM, CEH, Microsoft Azure, AWS, PgMP, PfMP, ITIL, TOGAF, ISO programs, Lean Six Sigma, LEED, WELL, SEA and Certified Facility Manager programs.

Website Use

You agree to use the website lawfully and responsibly.

You must not:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access
• Interfere with website security
• Introduce malicious software
• Copy or reproduce protected content without permission
• Misrepresent your identity
• Submit false or misleading information
• Use the website to distribute spam or harmful material

Inncerts reserves the right to restrict access where misuse is reasonably suspected.

Course Information

We make reasonable efforts to ensure that course descriptions, schedules, trainer information and other published information are accurate.

However, course details may change because of:

• Trainer availability
• Certification-provider updates
• Curriculum changes
• Schedule changes
• Operational requirements
• Changes to examination requirements
• Third-party service requirements

The most recent course information communicated by Inncerts will apply.

Course Registration

A course registration becomes effective when Inncerts confirms the registration and any applicable payment requirements have been completed.

Learners are responsible for providing accurate registration information.

Incorrect email addresses, phone numbers or other details may result in missed communications.

Training Delivery

Training may be delivered through formats including:

• Online instructor-led sessions
• Virtual classrooms
• In-person sessions
• Corporate training
• Other learning formats communicated for a specific program

The delivery format may vary by course.

Learners must have the required device, internet connection, software and technical facilities necessary for online participation.

Course Materials

Course materials supplied by Inncerts are intended for the registered learner or authorized organization.

Unless expressly permitted, learners must not:

• Resell course materials
• Upload them publicly
• Distribute them commercially
• Share paid materials with unauthorized persons
• Reproduce substantial portions without permission

All intellectual property rights remain with the relevant rights holder.

Intellectual Property

The Inncerts website, including its original text, branding, graphics, layouts, materials and other content, may be protected by intellectual-property laws.

You may not reproduce, modify, distribute or commercially exploit Inncerts-owned content without prior written permission.

Third-party trademarks, certification names, logos and course materials remain the property of their respective owners.

Certification Organizations

Some Inncerts courses relate to third-party certifications, frameworks or professional organizations.

Training by Inncerts does not automatically mean that Inncerts is the owner, issuer or certifying authority for a third-party certification.

Where applicable, certification examinations, eligibility requirements, registration, examination fees and certification issuance may be controlled by the relevant certification organization.

Learners are responsible for reviewing the applicable certification organization's current requirements.

No Guarantee of Certification or Examination Results

Inncerts provides training and preparation services.

Completion of a course does not guarantee:

• Examination success
• Certification
• Employment
• Promotion
• Salary increase
• Career advancement
• Admission to a certification examination

Examination outcomes depend on the learner's preparation, eligibility, examination performance and the requirements of the relevant certification organization.

Payments

Course fees must be paid through the payment methods communicated by Inncerts.

Prices may vary by:

• Course
• Training batch
• Delivery format
• Location
• Promotional offer
• Corporate arrangement
• Certification or examination components

Any applicable taxes, payment charges or third-party fees will be communicated where applicable.

Refunds and Cancellations

Refunds, cancellations and rescheduling are governed by the Inncerts Refund & Cancellation Policy and any course-specific conditions communicated before purchase.

By purchasing a course, you acknowledge that these conditions may apply.

Third-Party Services

Inncerts may use third-party providers for:

• Payment processing
• Online learning
• Video conferencing
• Certification registration
• Examination services
• Communication
• Hosting
• Analytics

Use of third-party services may also be subject to those providers' own terms.

Inncerts is not responsible for failures caused solely by third-party systems outside our reasonable control.

User Accounts and Information

Where an account or registration profile is provided, you are responsible for maintaining accurate information and keeping your credentials secure.

You should notify Inncerts if you believe your account has been accessed without authorization.

Corporate Training

Corporate training engagements may be governed by additional documents such as:

• Proposal
• Quotation
• Purchase order
• Statement of work
• Training agreement
• Corporate service agreement

Where such an agreement contains terms that differ from these general website Terms, the specific agreement will govern the relevant corporate engagement.

Trainer Applications

Individuals applying to join Inncerts as trainers must provide accurate professional information.

Inncerts may verify qualifications, certifications, experience and other information supplied by an applicant.

Submitting an application does not guarantee selection, engagement or a training assignment.

Website Availability

We aim to keep our website available and functional but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

• Maintenance
• Technical problems
• Hosting issues
• Security events
• Internet disruptions
• Events beyond our reasonable control

Links to External Websites

The website may contain links to third-party websites.

Such links are provided for convenience and do not necessarily constitute endorsement or ownership by Inncerts.

Users should review the terms and privacy policies of external websites.

Limitation of Liability

To the extent permitted by applicable law, Inncerts will not be responsible for indirect, incidental, consequential or special losses arising from the use of the website or training services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Force Majeure

Inncerts will not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Government actions
• War or civil unrest
• Epidemics or pandemics
• Major technical failures
• Telecommunications disruption
• Power failures
• Cybersecurity incidents
• Trainer emergencies
• Third-party service failures

Where reasonably possible, Inncerts will attempt to provide an alternative arrangement.

Privacy

Personal information is handled according to the Inncerts Privacy Policy.

By using the website, you acknowledge that information may be processed as described in that policy and as permitted by applicable law.

Changes to These Terms

Inncerts may update these Terms from time to time.

The updated version will be published on the website with a revised effective date.

Continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by law.

Governing Law

These Terms shall be governed by the laws applicable in India, subject to mandatory rights and protections available to consumers or other users under applicable law.

Any dispute shall be subject to the jurisdiction of the appropriate courts or forums having jurisdiction under applicable law.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to the extent permitted by law.